How can we help you

Top questions

I’m pregnant and/or breastfeeding. Is it okay to use Morning Runner products?

Our ingredients are safe for consumption but if you have a bun in the oven…. We are sorry but cleansing your body might have a bad effect on your baby’s development. Forget about cleaning for now and come back when you can have a proper drink. ;)

How long does shipping take?

We process and ship all orders on weekdays within 24 hours. From there it comes down to where you live. Usually it takes up to 72 hours. You can check the delivery status on your order using the DHL tracking number we emailed you.

Oh no... I supplied the wrong address. Can I fix this?

No worries. Our partner, DHL, allows us to change a delivery address up until the day of delivery.

Reply to your order confirmation email and change the subject line to ‘ADDRESS CHANGE: #’ followed by your order number, i.e. ‘ADDRESS CHANGE: #yourordernumber’. Write your correct address in the email and send.

Product

I’m interested in buying a product. How can I find out if it is available ?

We do our best to make sure our products are available all day, every day. If it’s on our website, it’s available. If it’s not then come back and try again later.

Where can I get more information on Morning Runner products ?

Press the Products link in the menu. Happy reading. If you still can’t find what you’re after, write to us: help@morningrunner.com

I’m pregnant and/or breastfeeding. Is it okay to use Morning Runner products ?

Our ingredients are safe for consumption but if you have a bun in the oven…. I’m sorry but cleansing your body might have a bad effect on your baby’s development. Forget about cleaning for now and come back when you can have a proper drink. ;)

Can guys drink Morning Runner ?

Yes, of course. If you’re human and you drink, you can have Morning Runner. No matter what parts you have in your pants.

Do Morning Runner products contain caffeine ?

All of our products are caffeine free. If you’re after more of the C word, hit your local café or find your nearest George Clooney coffee dispensary.

Does Morning Runner contain animal products ?

No, we don’t use any animal products in Morning Runner. Just good old fashioned plant-based ingredients.

Have Morning Runner products been tested on animals ?

Proud to say: never have and never will be. We only test on humans when they’re not looking.

How often can I use Morning Runner products ?

The cleansing process is very important but it is not a continuous one. We recommend doing it every 3 months or so. It also depends on your lifestyle and on your diet. If you are a kale eater, you don’t need to cleanse too often. A pizza fan - more frequent cleansing.

And one more thing. Our products are made from real ingredients, so they don’t put stress on your body like fake and unnatural ingredients do.

What does Morning Runner tea taste like ?

Pretty great. Naturally, each tea tastes different. You can read the ingredients list found in our products and make a guess. Or you can try it for free and find out for yourself.

Are Morning Runner products only for adults ?

If you’re a human, big or small, young or old, lady or man, you can enjoy Morning Runner products. Aaand one more thing, you need to be 18+. There is no need to start cleansing earlier.

How do I drink Morning Runner ?

Technically, both teas are brewed the same. The difference between them is that the first one we drink in the morning and the second one in the evening, just before going to bed. For detailed instructions on how to prepare your tea, see the link here.

Cleanse plan

Can I cancel my cleanse plan at any time ?

Of course! You’re the boss! You can cancel your plan whenever you want.

Can I change my plan ?

Again… the boss can do anything! You are in control of your plan.

Is it true that the cleanse plan saves me money ?

How clever of you! You’re right! Using the cleanse plan saves you extra cash!

Delivery & shipping

Where does Morning Runner ship ?

AMERICAS

United States

Canada

Argentina

Brazil

Puerto Rico

 

EUROPE

Great Britain

Germany

Norway

France

Albania

Austria

Bulgaria

Belgium

Bosnia and Herzegovina

Czech Republic

Croatia

Cyprus

Denmark

Estonia

Faroe Islands

Finland

Greece

Georgia

Gibraltar

Greenland

Hungary

Iceland

Ireland

Italy

Latvia

Liechtenstein

Lithuania

Luxembourg

Macedonia

Malta

Moldova

Monako

Montenegrov

Netherlands

Poland

Portugal

Isle of Reunion

Romania

Serbia

Slovakia

Slovenia

Spain

Sweden

Switzerland

 

MIDDLE EAST

Bahrain

Jordan

Oman

Saudi Arabia

UAE

Qatar

 

ASIA

Brunei

Hong Kong

Japan

Singapore

South Korea

Thailand

 

AFRICA

Mauritius

South Africa

 

OCEANIA

Australia

New Zeland

You said you ship for free!

Yess! Free shipping is available for all orders $65+

How long does shipping take ?

We process and ship all orders on weekdays within 24 hours. From there it comes down to where you live. Usually it takes up to 72 hours. You can check the delivery status on your order using the DHL tracking number we emailed you.

How can I track my order ?

Your order will arrive via DHL. You can track your order with your tracking number - go figure. Find it in your order confirmation email.

Do you deliver to PO BOX addresses or military bases ?

We are sorry. Unfortunately, no.

Oh no... I supplied the wrong address. Can I fix this ?

No worries. Our partner, DHL, allows us to change a delivery address up until the day of delivery.

Reply to your order confirmation email and change the subject line to ‘ADDRESS CHANGE: #’ followed by your order number, i.e. ‘ADDRESS CHANGE: #yourordernumber’. Write your correct address in the email and send.

What if the courier comes and I’m not at home ?

The DHL courier will leave a note on your doorstep. Read the note, do what the note says and then negotiate a hostage swap.

Can I send them Morning Runner products as a gift ?

Of course. When you check-out, find the box that says ‘Order Note’. This is where you can write that it’s a gift, along with your soon-to-be-wet friend’s first name, surname and address.

Returns & cancellations

I need to cancel my order, pretty please with a cherry on top.

What lovely manners you have. But no matter how nicely you ask, we can only amend orders within 1 hour of your purchase. If you still have time left on the clock then do the following: Reply to the order confirmation email we sent you, changing the subject line to ‘CANCEL ORDER: #’ followed by your order number, i.e. “CANCEL ORDER: #xxxxx’.

If you contacted us within 1 hour and your subject line was correct then you will receive an email shortly confirming your cancellation.

Can I return my Morning Runner product ?

Returns? Sure, why not! We have 30 days return policy. Pack it, ship it. Done. Ahh, one more thing, product can't be opened or damaged.

Orders

This isn’t what I ordered. What do I do ?

Shoot us an email at help@morningrunner.com, describing the situation within 7 days of receiving the item. It’s best to include photos of the products, along with your order number. We will help you from there.

Billing & payments

I want to buy Morning Runner. Who do I give my money to?

You can buy Morning Runner through our website. We accept plastic shiny things like Visa and Mastercard. Paypal and Apple Pay.

The system won’t accept my payment. What does that mean ?

Check your end first by contacting your bank; did you enter in the right details? Is your bank balance too low? Has your card expired? If you’re all clear, let us know via help@morningrunner.com so we can fix the situation from our end. Please and thank you.

You could not find the answer?

Ask a question in the form. Talk to a chat room or write an email.